💬SMS Scripts (Hot Leads🔥)

Message
Message Data

Initial message

Hello {{contact.first_name}}, Tara with the {{contact.ad_state}} Clean Power Program here. I got your request from {{contact.platform}} to see if your home is a good fit for the {{contact.ad_state}} solar program. I'm going to start by checking how much sun your roof gets give me just a minute please

Engagement Questions

Is this your home? (attach Google Maps image of home)

Lead Replied Engaged

Great. My job is just to ask you a few questions to see if the home is a good fit, then set up a quick phone call to explain how the program works.

Utility Question

Which electric company do you use? {{contact.state_utilities}}, or someone else?

Household Income

Got it. And since the funding from this comes in part from tax incentives, I have to ask, is there a household taxable income of at least 40k?

Booking Question

Great. Looking good so far. Let's get you set up with one of our Solar Educators. For that call, do mornings or afternoons usually work better?

Time Confirmation

Ok. We have tomorrow at {{time}} or {{time}}. Which works better for you?

Booking Confirmation

Perfect, I will lock in that time for you. In a few minutes you will get an email confirming to introduction to your (Appointment type) solar consultation. In the meantime, can you please send over a picture of your most recent utility bill to help us better understand your energy needs?

Use these messages to bump the conversation when it goes cold🥶

TARA (Bot)
Message Data

No Reply 1st Bump

Did my last message come through?

No Reply 2nd Bump

Hey, {{contact.first_name}}, are you still with me?

No Reply to Utility Q.

Hey sorry I have bad service sometimes. Did you get my last text?

Household Income

Got it. And since the funding from this comes in part from tax incentives, I have to ask, is there a household taxable income of at least 40k?

No Reply To Household Income

Hey {{contact.first_name}}, it's not a huge deal that you answer this now. We can talk more about it later.

No Reply to Booking Q.

{{contact.first_name}} just bumping my last text to you.

2nd Bump to Booking Q.

Hey {{contact.first_name}}, just checking in. I've got a couple of appointments in the next few days. I think we can squeeze you in. Do mornings or afternoons work better?

Don't Flood Bump

Hi! I definitely don't like to flood your inbox but we just want to make sure that we are here to help you with your request. Did you find what you are looking for or should we close your file?

Circle Back Bump

Hey {{contact.first_name}}, just wanted to circle back with you. Did you get my last text?

Objections/Questions

If Condo/apartments

Unfortunately, our services are for homeowners or businesses. I'm afraid we cannot service condos/apartments. Thank you for reaching out to us though. Thank you and have a great day.

Responce to Sussed leads

We aren't a pop up solar company. We've been serving the community for over (business age) years and will keep doing that as the solar industry continues to grow

Is it Free?

While there is no out of pocket cost at this time, the specifics are hard to say until we have a more complete picture of your energy needs. For that call, does (time) or (time) work for you?

How much will this cost?

Great question, without knowing your current energy needs I can't say for sure. Let's set up a call with one of our solar pros who can go through more of the specfics. Does (time) or (time) work for you?

I don't want to put panels on my roof. Do you install else where?

Not a problem, your solar advisor will make an assessment of your energy needs and situation to best fit you. For that (Appointment Type), we have a (time) and (time), which works best for you?

If the lead say no to the 40k income question

Just to be clear, that would be the total estimated income before taxes of your HOUSEHOLD meaning from all the people who you claimed or filed jointly. So with your rough estimate, would it be at least 40k?

40K DQ

I understand. Unfortunately we are not able to assist with you your financial situation at this time. If your situation changes in the future and you need our services, please feel free to reach out. We would be more than happy to assist you. I hope you have a great rest of your day.

Are you a Robot?

1001001, error can't reply... Jk, I'm real person. (Move to next stage in convo)

I'm a work right now

Not a problem, we can pick this conversation up after. Let me know when you are free to talk.

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